RoadCrew

Help

Support

Contact us

Email info@roadcrewapp.ca with a short description of the problem, the email address on your account, and your phone model. We usually reply within two business days.

Signing in

  • RoadCrew has no passwords. Choose Continue with Apple, Continue with Google or Continue with Email. Each one signs you into your existing account, or creates it the first time.
  • With email, we send a 6-digit code. It expires after 10 minutes and works once. If it doesn't arrive, check your spam or junk folder, then tap Resend code (available after 45 seconds). Only the newest code works.
  • After several incorrect codes, that code stops working for your security. Request a new one.
  • Once you're signed in, you stay signed in until you log out — you don't need to sign in every time you open the app.

Location and push-to-talk

  • Your location is shared only with the members of a cruise while it's active. You can change location access at any time in your phone's Settings → RoadCrew.
  • Push-to-talk needs microphone access. Audio is live only and is never recorded.
  • Set up your cruise before you drive, and let a passenger handle the phone. Always follow the rules of the road.

Your account and data

  • You can edit your profile and vehicles in the app.
  • To delete your account and its data, email info@roadcrewapp.ca from the address on your account. If you used Sign in with Apple without sharing your email, include your RoadCrew username.
  • Read our Privacy Policy for what we collect and how it's used.